A Service of AZC.COM WebCard - your fast and easy web presence tool

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Frequently Asked Questions


General Questions

What is AZC's WebCard?
How do I log in to my WebCard Administration Center?
What is Domain Forwarding or Url Forwarding. Why do I need it?
I registered my domain name through an AZC service. How do I upgrade to AZC's WebCard service?
I registered my domain name through another provider. Can I order the AZC WebCard service?
I have a free web site someplace else. How will your WebCard service help me?
What fees are involved in the WebCard service?
Are there any discounts for resellers?
Will I run into problems if I am an America Online (AOL) user?

Email Questions

Does the WebCard come with email? How do I use it?
What is the difference between a redirect, pop, and responder email account?
How do I set up my email program to pick up my POP emails?
Is it possible to have more than one email account? Are there additional costs involved?

Online Business Card Questions

How do I setup my online business card?
Can I use my own images or graphics on my online business card?
Can I use the graphics supplied for the AZC WebCard for any purpose other than my online business card?
I just changed the way my WebCard looks, but when I try to look at it on the Internet it shows me the old one. What's up?


What is AZC's WebCard?
Web card is a service offered by AZC.COM that allows you to

  1. add email capabilities to your domain so that you can send and receive email at you@yourdomain.com.
  2. forward your domain name to your existing web site at free web site providers such as Geocities, Tripod, FreeServe, AOL ...
  3. create an online business card that will be displayed under your domain name. No programming skills needed. Select a border, elect a graphic, type in your address and phone number and presto, your online business card is ready for the world to see.

Note that if you select the domain forwarding option, you would not be able to display an online business card and vice versa. A domain site can only have one start page, so, you need to choose. If you already have web pages somewhere else, it would not make much sense to create an online business card as you probably already have something similar on your existing site.
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How do I log in to my WebCard Administration Center?
This is very easy. The login page is stored on your domain. Just go to http://www.yourdomainname.com/user-bin/login where yourdomainname.com is whatever your domain name is. For example, if your domain is called example0.com, then you would log into your administration center by typing in http://www.example0.com/user-bin/login.
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What is Domain Forwarding or Url Forwarding. Why do I need it?
Domain forwarding, or, url forwarding as it is sometimes called, allows you to point your domain to a web space on a different server located somewhere else. It works very similar to the forwarding option you may have on your telephone. Calls received at your number are being transferred automatically to any number you specify without the caller knowing that you are actually not picking up the call at the phone attached to that number. Domain forwarding does the same.

If you have free web space with AOL, Geocities, FreeServe , your web site address is something very complicated, like:

http://members.theirname.com/yourusername/yourwebsitename/

Compare that with a domain name

http://www.yourwebsitename.com

The last one is much easier to type and remember, isn't it?

However, many of the free space providers do not permit you to directly attach your easy-to-remember domain name to your web space. But, with domain forwarding, this is now possible. And with the WebCard service, you can even get email under your own domain!
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I registered my domain name through an AZC service. How do I upgrade to AZC's WebCard service?
If you have a domain registered through any of the AZC sites and the domain is not already pointing to another domain (i.e. has been "mapped"), then you can upgrade to the WebCard service. To order the upgrade, go to our hosting order page at order.html. Where it says "This domain has never been registered before, i.e. new" to "This domain has been reserved through AZC.COM". Then proceed with the rest of the form. Do not forget to enter your customer ID and PIN where requested.
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I registered my domain name through another provider. Can I order the AZC WebCard service?
Yes, you can upgrade to the WebCard service. It will only take a few steps. First, you will need to transfer your domain. To do this, you will need to update your domain record at the site where you originally registered the domain. You will need to update the "delegation details" or name server information for your domain by replacing it with our name server information. Our name server information is listed as follows:

Primary name server name: ..........phoenix.azc.com
Primary name server IP address: ....64.213.38.2
Secondary name server name: ........ns1.azc.com
Secondary name server IP address:...64.213.38.4

and optionally you can also add

Secondary name server name: ........ns2.azc.com
Secondary name server IP address:...64.213.38.5

Once that is done, you can order the upgrade by going to our hosting order page at order.html. Where it says "This domain has never been registered before, i.e. new" to "This domain has been reserved at another provider". Then proceed with the rest of the form. Leave the area where it request your customer ID and PIN number blank. At the end of the order, our system will issue one. Be sure to write it down.
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I have a free web site someplace else. How will your WebCard service help me?
If you have free web space somewhere else, chances are that its web address is something very complicated, like

http://members.theirname.com/yourusername/yourwebsitename/

This web address is difficult to remember and requires a lot of typing. Would you rather have

http://www.yourwebsitename.com

The last one is much easier to type and remember, isn't it? With the WebCard service, you can get an easy domain name address and have it forward to that difficult to remember address. So, your visitors don't need to type in that long address.

But wait, there is more. If you want, you can also get an email address under your own domain name. So, instead of having an email address like

john3453@aol.com or ellen34@earthlink.com

you can have an email address like john@yourname.com or ellen@yourname.com.
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What fees are involved in the WebCard service?

Domain name registration fee $25/year
WebCard annual service fee $14.95/year

Add on fees

Each additional email account $2/month
Domain transfer fee (if you registered elsewhere) $25
Domain unmapping fee (if you downgrade from an AZC hosting account) $25

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Are there any discounts for resellers?
No, the WebCard is strictly a retail product and there are no discount benefits for reselling AZC's WebCard services.
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Will I run into problems if I am an America Online (AOL) user?
The WebCard User Interface is not fully compatible with the AOL browser. Therefore, in order to use your new WebCard services, you will have to connect to the Internet using AOL and then open another browser such as Internet Explorer or Netscape. The AOL connection itself is not the problem, only the AOL browser. Don't worry, visitors to your site using the AOL browser will be able to view your web site. It is only the behind-the-scenes user interface that you must use in order to set up the site that may not be visible via the AOL browser.
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Does the WebCard come with email? How do I use it?
Yes, the WebCard service allows you to send and receive email under your domain. Your WebCard includes one free email account. Additional email accounts can be ordered for an extra fee of $2 per month per extra account.

To set up your email account, you will need to log into your WebCard administrative center. Just go to http://www.yourdomainname.com/user-bin/login where yourdomainname.com is whatever your domain name is. For example, if your domain is called example0.com, then you would log into your administration center by typing in http://www.example0.com/user-bin/login.

Once you have logged in, click on the "email setup" button. If you need extra help while setting up the email account, click on the red "help" button in the right top corner of the frame.
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What is the difference between a redirect, pop, and responder email account?
A redirect account is an email account that receives an email message and then immediately forwards it to another email account somewhere else. It operates very much like the call forwarding feature on your phone. For example, with a redirect account, you could have people send email to you@yourname.com. If you@yourname.com is set up as a redirect account, the message would then be forwarded to your email account somewhere else, like your AOL or Hotmail email account. That way, you can still pick up all your emails at a central email address such as your existing AOL, Hotmail, Yahoo, or email account provided by your ISP.

A POP account is similar to the email account you may have with your ISP. A POP account does not forward emails, but keeps them on the server until you download the message using a regular email program like Netscape Messenger, Eudora, Pegasus Mail, Outlook or Outlook Express. With a POP account, you need to log onto the mail server to receive email messages. So, it is like going to the post office to pick up your mail, in fact POP stands for Post Office Protocol.

A responder account acts pretty much like an answering machine. When someone sends an email message to a responder account, the responder will immediately send a fixed response to the sender of the message. For example, if you have many people requesting you for the same information, such as a price list, or directions, or an event schedule, you could set up a responder account that would automatically send the price list, directions, or event schedule.
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How do I set up my email program to pick up my POP emails?
Log into your WebCard administrative center. Then, click on the "email setup" button. Next, click on the POP tab. All your existing pop accounts will be listed. To learn what your email program settings should be for a specific pop account, click on its name. The system will now show you the major settings for that email account and a wizard can even show you how to enter the settings for such popular email programs like eudora, Outlook Express or Netscape Messenger.

If you cannot find help for your specific program, then please consult the manual for your email client software for help and use the information that we provide in the online help section to fill out the required fields.
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Is it possible to have more than one email account? Are there additional costs involved?
Yes, you may create additional email accounts in the administration area. The additional cost per email account is $2 per month. You will be billed for the maximum number of email accounts you create in any given month. The number of email accounts you have in any given month is monitored by our automated software.
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How do I setup my online business card?
To set up your online business card, you will need to log into your WebCard administrative center. Just go to http://www.yourdomainname.com/user-bin/login where yourdomainname.com is whatever your domain name is. For example, if your domain is called example0.com, then you would log into your administration center by typing in http://www.example0.com/user-bin/login.

Once you have logged in, click on the "WebCard" button. That will bring you to the setup form where you can fill in your information. Once you have entered the information that you want to display to the world, you will then be able to select a frame and a graphic to dress up your online business card. If you need extra help while setting up your online business card, click on the red "help" button in the right top corner of the frame.
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Can I use my own images or graphics on my online business card?
No, at this time, it is not possible to do so. However, at some point in the future, we will have a contest whereby you will be able to submit your pictures and graphics and the winning images will be included in the WebCard selections.
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Can I use the graphics supplied for the AZC WebCard for any purpose other than my online business card?
Absolutely not. The images provided within the WebCard are strictly protected by Copyright laws and may ONLY be used within the WebCard that you create via the AZC interface.
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I just changed the way my WebCard looks, but when I try to look at it on the Internet it shows me the old one. What's up?
The old WebCard is probably stored in your browser's cache. Try clicking on the "refresh" (for Explorer or AOL users) or "reload" (for Netscape users) button in your browser and you should be shown the newest version of your WebCard.
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If you have any additional questions about the WebCard, please send them to us:
for Technical Support with your WebCard features, email support@azc.com
for General Information about the WebCard features, email info@azc.com



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